All such requests are subject to availability of tickets for the requested alternative performance date. All such exchange requests must be made at least two business days before the earlier of the performance date on your tickets and your requested alternative performance date either online, by phone or in person at the box office. If you cannot attend a performance on the date of your tickets, you may be able to exchange your tickets for another performance of the same show. Season ticket packages, including tickets for any individual show or performance, are not otherwise refundable except in Pantages’ sole discretion.ĥ. However, your season ticket package will not otherwise be affected. Should Pantages or the producer of a show (“Producer”) cancel, without replacing, a show included in your season ticket package, Pantages may provide you a refund of the face value price of the tickets for the cancelled show. Should Pantages revoke any tickets, Pantages will refund you the amount paid for revoked tickets for future performances.Ĥ. Tickets may be revoked with or without cause, for reasons that include but are not limited to improper conduct by you, your guests, or other holders of the tickets, and non-usage of the tickets. All tickets (including all season tickets and any additional single performance tickets) are personal privileges that, except as otherwise provided by law, are revocable at will in the sole discretion of Pantages. The theater shall not be obligated to admit you or your guests to a performance unless the original or legitimate replacement tickets are presented at the time of the performance.ģ. You can obtain a mobile version of your tickets anytime by visiting /MyAccount. If your tickets are lost or stolen, and if you contact the Pantages Box Office at at least 1 hour in advance of the performance, Pantages will issue you replacement tickets for the same performance date and seats as on the stolen or lost tickets. Upon receipt of your tickets for any full or partial season ticket subscription (including any additional single performance tickets purchased in connection with the subscription), risk of loss of the tickets shall pass to you.
Unless otherwise indicated, these season ticket terms and conditions, as well as any supplemental terms and conditions that Broadway in Hollywood may provide from time to time in the future, apply to the person or company in whose name the season ticket account is held (the “Account Holder” or “you”) and all persons who use the Account Holder’s tickets as the Account Holder’s guests or otherwise.Ģ.
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